Frequently Asked Questions

What Products do you carry?

In our 10,000 sq ft Flooring Design Showroom you will find a large selection of Hardwood, Laminate, Carpet, Tile and Stone and Vinyl flooring products for residential and commercial applications, along with some designer touches like area rugs and window coverings. We pride ourselves on carrying quality brands such as Du Chateau, Mirage, Preverco, Anderson, Hallmark Hardwoods, Naturally Aged Hardwoods, Shaw, Mohawk, Kane, Stanton, Royalty and Camelot just to name a few.

Do you offer Installation?

Yes, We offer professional installation on all the products we sell. Our installers are not employees, however they only work for our store. We carefully select our installation crews for their craftsmanship and professionalism. Most of our crews have been with us for years; some for twenty years or more. All installations are backed with a two year labor guarantee.

Do you offer financing?

Yes, We offer up to 12 months same as cash through Synchrony Financial. The application is very quick and the response is usually instant.

What is your turn around time?

For most projects we can start installation less than a week from the time you select your flooring. For even faster service you could consider one of our in stock products.

What should be my first step to get started?

This is up to you, we can offer a free in home estimate in which we will bring a small selection of flooring options and measure your space. Then you can visit the showroom to see our entire selection. This is very helpful if you need direction in selecting the style or color of your flooring. Since we will see your home first, it allows us to offer more advice on selection when you visit the showroom. Or if you already have an idea of what flooring best suits you; feel free to first visit the showroom to see our selection. You can take samples home or we can bring them with us when we come to measure. We know your flooring decision is important because it is one you will use and enjoy for many years to come. You can feel assured you will never feel pressured or rushed by our sales staff, and we will see your project through from selection to installation.

Will my floors have a warranty?

Yes, Each product has a manufacturer's warranty and we back all installations with a two year labor guarantee. If you have any installation related issues with your floor within the warranty we will repair it for free.

Why should I choose Mercury Carpet & Flooring?

We love what we do and it shows. We have lots of pride in providing quality service from having only high quality products to select from, a friendly and knowledgeable staff to help assist you with your selections to highly skilled craftsman to install your flooring. Established in 1970, we have 46 years experience in flooring and love to pass on our knowledge to our customers. Please come visit us and let us show you how much we value your business.